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Archive for the 'CV Facts' Category
Wednesday, October 11th, 2006
Throughout the United States, the average price charged for central vacuum inlets is around $85-90 on new construction houses (electrified) and approximately $140 in existing homes. VacPans sell for anywhere from $125-150 each. These prices, however, vary based on the cost of living in a certain location, real estate value of homes, etc. For example, in the San Francisco Bay Area, new construction valves go as high as $150. On the other hand, near the Canada border prices can be very low per inlet.
Most central vacuum dealers will charge retail price for the equipment. Conversely, for a dealer working with homebuilders or housing developers, it is not unusual for him to provide them with a small discount on the equipment. This can be done because they will naturally become repeat customers, not requiring the cost of additional advertising.
Direct job-site marketing to homebuilders is also a great return on an investment. Showing up on the jobsite of a building location and offering knowledgeable solutions with a professional approach can easily win builders. There are also many areas of the country that make lists of projects available to the community which have applied for building permits. These lists are public record and companies make a living recording this data and selling it to people who want to sell to the homeowners. (See www.buildingsunderdesign.com)
I used to love showing up at job sites on Saturday mornings to find the homeowners. They are the ones that will quickly get you a following! Across the nation home shows are also great forms of marketing. For this to be most effective, you need to have an active, flashy booth that draws people in. You cannot simply sit on your hands and wait for people to come up to talk to you. Central vacuum marketing takes a lot of work, but will build long-term customers who will certainly be more satisfied with a central vacuum than the alternative.
Posted in CV Sales, CV Facts | No Comments »
Wednesday, October 4th, 2006
Whenever we are asked which central vacuum is our best, we always have a different answer. The fact is that MD has many “best ” vacuums but really needs to know what is the “best” central vacuum for your individual home. We really need to know your needs. Do you have lots of hardwood floors or lots of carpet? Is noise something that doesn’t bother you much, or is it more important that the unit be quiet? Will the central vacuum be used in a commercial or industrial setting? How large is the home where the central vacuum will be installed?
The best way to answer these questions is by a flowchart that MD Manufacturing has designed. After answering 3-5 questions from our System Advisor, you will be notified of which power unit and brush are the best for your application. You will also be given a link for your local dealer so that you can obtain the pricing of their package, including installation. Many of our dealers would also be more than happy to help you get started if you wanted to install the unit yourself.
Posted in MD Products, MD's Website, Buying / Shopping for a CV, CV Facts, Cleaning Tips | 2 Comments »
Monday, October 2nd, 2006
There are reasons why someone would sell a portable vacuum over a central vacuum. But there are far more superior reasons to sell the central vac.
If a customer comes into a vacuum store showroom looking for a central vac, a dealer could easily convince him that he does not need one and switch him over to a quality portable vac. The customer would pay for the vacuum, and walk out of the store leaving the dealer a few hundred dollars in profit. Sale completed, the customer is happy and the dealer has been well paid. To sell a central vac, however, takes more work, requires the dealer to be far more convincing (and convinced of the superiority of the central vac) and most likely, even if the customer does want to buy a central vac, he leaves you little if any deposit or payment because his home may not be ready for the central vac for months down the road. The portable vac usually is the surefire sale, while the central vac is the “tough” sale.
This happens regularly every day! Unfortunately, the central vac is “disruptive technology” and needs to be sold more through relationship rather than brute sales tactics. The central vac is a completely different way of cleaning and the customer needs to be assured that the product will exceed their expectations. This is done through word-of-mouth, testimonials, and in-store, hands-on wow-factor.
The advantages of a central vac to a dealer can far outweigh those of the portable vacs. Of course, the large boxes portable vacs come in slowly inch dealers out of their precious real estate and counter space. And everyone seems to offer those portable vacs! A vacuum dealer must be unique, offering something that others cannot. This is why products are invented and businesses get started in the first place! At some point, there was a need in the community and the store founder or product inventor identified a way to make it a profitable opportunity. Since central vacs are sold more through relationship, dealers have good opportunities of getting the sale. And while a select few will buy central vacs over the internet as replacements, most customers will not purchase an installation over the internet from a company halfway across the country! Central vac sales make a profit far greater than portable vacs, the potential for referral sales also skyrockets, and customer loyalty (given excellent service) is unsurpassable!
Advantages of the central vac owner over the portable vac owner have been given here and here on the MD website. But they also have tremendous resale value, they only require emptying once or twice per year, they aren’t carried around the house and thus last much longer, they don’t beat up the baseboards and furniture as easily as a portable and you don’t have to live with a smelly closet where the portable vac is normally located. The central vac’s versatility allows the user to take full advantage of the suction in far more places of the home and its lightweight nature reduces back stress and fatigue. Most manufacturers offer an extra inlet on the unit for cleaning out the car as well.
Operated properly with a crushproof hose, electric beater brush and powerful motored system, the central vac will provide a far-cleaner environment. The UC Davis Study clearly proves that the central vac is healthier. The evidence then is quite overwhelming: the central vacuum is a far more superior product to handle.
Posted in CV Sales, MD Products, Buying / Shopping for a CV, CV Facts | No Comments »
Monday, August 28th, 2006
Under normal operating conditions, a typical central vacuum will move about 40-100 CFM (airflow) if used with a power brush on carpet. An avg. 2,500 sq. ft. home contains appx. 20,000 cubic ft. That would equate to replacing the entire amount of air in the house in about 3 to 8 hrs. Vacuuming for 30 min. would suck up 6 to 6.25% of the air in the home. But where does that air come from? It comes from the outside. But how does it get in? Our homes are not so tight that the windows implode when we run the vacuum too long! Air must come through microscopic holes and pores in every surface. It comes through the drywall, flooring, windows, and doors. One open door for 10 seconds could bring in 1,400 cubic ft. of air (or 7%)—this is estimated from a person walking in at 4 mph and the airflow associated at a 7′ x 3.6″ opening. If we were really concerned about this we would air-lock the doors to our homes!
It is true that outdoor air has less particles per million. But they often contain pollens and other irritants. For the most part, these agents are filtered out as the air enters the home. This is because airflow from the vacuum into the home through the microscopic permeations is of such a small total volume that these bothersome particles cannot come in. Indeed, they can hardly move. When a vacuum nozzle is set two ft. from a dust column, the dust will barely move!
All this to say that homes really can be cleaned extremely well. And by far, a central vacuum is the best appliance for maintaining the cleanest home possible, since it removes much more dirt than conventional vacuums. For more information, visit MD’s health facts page.
Posted in Family Health, CV Facts | No Comments »
Wednesday, August 23rd, 2006
MD is the only central vacuum manufacturer who offers the most-admired power brush in the industry. In fact, we are the only company who sells and distributes the highly-acclaimed Stealth power brush. We have trademarks on the Stealth name and have created a vast cornucopia of information about it on our website.
The Stealth brush comes in 12″ or 14″ and we carry the kits with 25′, 30′, or 35′ Plastiflex’ hoses. The rest of the kit includes top of the line equipment comprising a 14″ wide horse-hair floor tool, and other notable items.
Take a look at all the features offered on the Stealth @ the Stealth page of our website.
Posted in CV News, MD Products, CV Facts | 2 Comments »
Thursday, August 17th, 2006
Thru-flow motors (which depend on air traveling through them for cooling) are generally not used on central vacuums. This is because when they are sealed for any length of time, the motor does not get adequate airflow and it will often overheat. Since the power unit is in a remote location, the user has no idea that the motor is revving up while not receiving the necessary airflow—they cannot hear it.
Sadly, many central vacuum manufacturers are stooping to thru-flow motors to reduce their costs and boost their performance stats. I have seen them on Beam, VacuMaid, Nutone, and Air Vac units.
Thru-flow motors typically cannot be used on cyclonic units because the fine dust not caught by the filter is easily blown into the armature and windings, which causes premature failure. Ametek is one motor company that does not cover this issue in their warranty.
For more information about central vacuum motors, visit MD’s definition of thru-flow motors or our FAQ section where we answer the question, “Do all central vacuums use the same motors?”
Posted in MD Products, CV Facts, Competitor Products | No Comments »
Tuesday, May 30th, 2006
I am happy to report that I have finally tried the Tornado Power Cloths on my own home. While I am not thoroughly convinced that they improved the power of the system, I do believe that they have marketable value.
Initially the performance of the system did improve because I changed the paper bag. The cloths then did run through the system and did come out dirty. Because I ran the first one through from the furthest inlet, it would come out as dirty as possible. The subsequent cloths were less and less dirty. My system is about 9 years old and the longest run is about 80 feet of pipe.
Because the cloths stay in the filter, they do provide a scent that identifies that they were used. This is a good marketable issue. Of course, Andrew, my e-commerce director used some on his home and he was offended by the smell as he is highly alergic to scents.
One minor problem, I initially put the cloths in with the rough side inwards rather than outwards. This caused me to use a second one to insure the best results.
Did my performance improve? Not that I could statistically quantify. There still may be some sort of anti-static force that opens up the airflow better in the pipes by using these cloths so I recommend that Wincor run a few scientifically quantifiable tests and they will have a winner.
Posted in New Products, MD Products, CV Facts, Cleaning Tips | 2 Comments »
Wednesday, May 10th, 2006
Just about this time of year we field a few calls from concerned dealers and homeowners stating that their central vacuum shocked them! They are not imaging this phenomenon; they really are being shocked. Naturally they are concerned because the hose does contain 120 volts for the powerbrush. Their fear stems from it possibly being a 120 volt shock.
I am happy to report that this is not a malfunction of the central vacuum. I have experienced it myself. This often can occur during times when rapid changes are made in barometric pressure, specifically before and after storms. It seems that the air becomes charged and the vacuum hose becomes a tremendous conduit for the electricity.
You could take the same hose in another home with the same floor plan facing the same direction and you would not have the occurrence. There is something about the particular electromagnetic field surrounding that particular application. Negative ions are etched off of the interior surface of the plastic hose as the air passes through. This somehow creates a charged field and a human operator standing on carpet becomes a great shock conduit.
Never fear! We have a very simple solution. It may seem silly but simply purchase “Bounce®” or a similar fabric softener sheet that contains an anti-static agent. Wipe the hose, handle and wand with the Bounce sheet, and the problem is solved. No expensive ground wire integrated into the hose and no more obnoxious shocks!
Posted in CV News, MD Products, CV Facts | No Comments »
Thursday, February 23rd, 2006
We are quite familiar with the Powerupsystem by Beamco. In fact, we were in full negotiations to buy them out about three years ago but had it completely dependant upon their achieving UL approval. The system is brilliant and clearly the technology works. They are correct in operating an electric powerbrush with 110 volts using the low voltage control wires. I believe the system has sufficient safeguards in it to keep from causing electrical hazards.
In fact, we even showed it in our booth at VDTA about four years ago! At the time Beamco (aka Grand Central) was controlled by Stuart Breslin and they were more of an engineering company than a marketing company. Apparently someone has come in as an investor and created a wonderful marketing presence including slick brochures and a beautiful website. Please note, though that there are no pictures yet of the system.
The system uses a Flexible Technologies hose (Hayden plastic type) with a wire reinforcement. It is only a two-wire hose which is good but they have installed their own end on it. A headphones-type-jack is mounted on the end of the hose and they have modified their own inlets from the early 60’s to accept the hose. The connection looks quite “kludged” and is not, in my estimation, up to modern standards. I would hope that they have changed it by now.
I would whole-heartily back this system if, in fact, it was UL approved. Unfortunately it is not. The main issue is that the NEC (National Electrical Code) requires any wire less than 14 gauge to be installed in a conduit if it has the potential of carrying 120 volts. Plain and simple, that throws a huge amount of liability on any installer who installs these systems into any home. If the system has any trouble and causes any damage to the home, the installation company will have a non-defendable lawsuit on their hands.
Beamco’s was left with two options: Either change the NEC code or market the product without UL approval. I would hope that they are in the process of changing the NEC and then being able to obtain a UL approval but my fear is that an excited investor is willing to accept the risk of it never causing any damage in any home. Oddly enough, these systems have been being installed in homes in the San Francisco area for almost 20 years. Somehow they have been able to pass electrical inspection. It is my belief that the inspectors see it as a normal low-voltage-only system and thus they have not bothered to reject it. As the system’s notoriety spreads to other municipalities and states, it will get caught and the word will get out to watch for it. At this point they will have a difficult time with additional marketing.
It is my hope that they would receive UL approval because then it would save installers a tremendous amount of labor and costs. The technology is solid but changing the NEC will take an act of Congress. Unfortunately there are union interests at stake when you take away the need for electricians to run electrical outlets and wires. I believe this obstacle was too difficult for them to overcome. I would even put my backing behind the product to get it through the NEC but I doubt that this direction was chosen.
We wish them the best of luck in their efforts.
Posted in CV News, CV Facts, Competitor Products | No Comments »
Monday, February 13th, 2006
We are often asked about standardized testing of central vacuums. “Has there ever been comparisons by major organizations?” Consumer Reports July 2004 did their first blurb on central vacuums and it was a total disaster according to everyone that I interviewed. They really did not understand what they were testing and obviously provided “Best Buys” to the least expensive products. The article was interspersed inside an article discussing the problems of portable vacuums and it only confused the consumer.
So March 2006 issue was just published in response to all the uproar and strangely they did not even mention central vacuums. At MD, we believe that they recognized their shortcomings and opted not to confuse the matter further. They had called our factory back in 2004 and spoke at length with us but obviously our market is still too small to be considered by them.
Because of the uproar regarding the 2004 article, the Vacuum Dealer Trade Association (VDTA) did contact the Consumer Reports and it was learned that they have developed their own tests over time and feel quite confident in their results. The new issue did have quite a few interesting findings;
Ironically in this issue they actually listed some portable vacuums as “not recommended.” This seems to be any vacuum that scored less than or near 50 on their 1-100 scale. Vacuums costing the consumer $60 actually scored higher than a $1,000 model! Over 72,000 responses to the CR Questionnaire revealed Hoover and Kenmore having the worst track record for repairs but stats for Dyson had not been compiled because of it’s fairly new entry into the market. A brief glance at on-line posting among vacuum cleaner professionals shows Dyson will quickly be winning in this category.
“Six of 19 newly tested uprights and canister vacuums broke or emitted high levels of dust” is the opening sentence to the entire review. Consumer Reports stated outright that the “Cordless Vacuums don’t deep-clean” and vacuums with disposable bags spread less dust. It also recommended that those with allergies should think twice before purchasing a bagless model.
Most portable vacuums scored well on cleaning hard surface floors and they praised uprights with longer hoses, bag-full alerts, I was surprised to see the $700 Oreck placed at 11th with the $400 version almost dead last at 33rd. The average canister tested weighed over 23 pounds but the average upright was over 18 pounds.
So what does all this say about central vacuums? I guess we need to keep pounding away about the power, reliability, filtration, ease of use, and quality of a central vacuum. I know that our satisfaction rating was 100% when we surveyed thousands of our users if they would purchase a central vacuum again!
Posted in CV News, CV Facts | No Comments »
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