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Archive for the 'CV News' Category

UPDATE: 11 Additional charges laid in vacuum-cleaner fraud case

Thursday, May 8th, 2008

Michael Goldberg was arrested Sunday after a home show customer contacted St. John’s police. (CBC)

Police in St. John’s laid 11 more fraud charges against a U.S. man arrested after setting up a booth at a weekend home show.

Michael Goldberg, 51, was selling vacuum cleaning systems from a booth at Mile One Centre.

The Royal Newfoundland Constabulary launched an investigation after a customer contacted police after finding a fraud alert on the website of Vacu-Maid, whose products Goldberg was representing. Goldberg was specifically named in the alert.

One charge of fraud was laid Monday against Goldberg, who the RNC said has done business under other names.

Goldberg is not seeking bail and is being held in custody in St. John’s.

A warrant was issued for Goldberg in Sacramento County in California, although the RNC says U.S. officials do not at this time want to extradite him.

Central Vac Scam Artist Caught in Canada

Wednesday, May 7th, 2008

Investigators in Newfoundland announced on May 6th that they had finally caught up with Michael Goldberg, who had been running from the law in at least 5 states. Goldberg had attended Home Shows in cities from Hawaii to Minnesota where he would take deposits for central vacuums; yet he never would deliver the goods. Goldberg also conned central vacuum installers for installations and would not pay them for their services. Most of all, unsuspecting consumers were bilked out of tens of thousands of dollars for a number of products.

The last we heard, he had headed to Canada, while authorities at the border were awaiting his re-entry to arrest him. The law caught up with him earlier than expected and he was arrested in Canada. Over the past three years, various dealers of ours have reported that Goldberg came to them claiming MD had recommended them for installation expertise. MD had spoken with Michael Goldberg at one point (he also had five other alias’) and saw through his scheme. He was officially refused business with MD. We understand that he did choose a number of other manufacturers to purchase from but would use MD’s extensive dealer locater to find dealers for his installs.

Thankfully he is now behind bars. If you have additional information on the case you might want to contact Police Sgt. Victor Quezada of Sandy Utah who has been pursuing Michael for some time.

Sucks to be a flea: Vacuums destroy itchy bugs with NO toxic chemicals

Wednesday, December 19th, 2007

Ohio State University recently completed experimentation on vacuums and their effectiveness on killing flees.

Read the full article here.

Central vacuums don’t just assist in killing flees, dust mites, and other creepy crawlers. Central vacuums will go a step further by completely removing them AND their eggs from your living space. Imagine a home free from the terror that these insects cause - no more bites, itchiness and rashes caused by bugs, veterinarian bills due to flees, etc.

Imagine a healthier home and you.

Watch for MD products on The History Channel’s “Modern Marvel” Show.

Tuesday, July 31st, 2007

MD just received word that it’s central vacuum systems will be part of a feature on “Vacuums” to be shown on the History Channel. The episode is set to air August 23rd and will also likely be rerun a few additional times. “They saw our website and were fascinated by what we were doing,” states Andrew Bransby, E-Commerce director. After a series of phone calls and e-mails Modern Marvels had a high resolution copy of MD’s DVD’s on their products.Modern Marvels is known for its creative approach to history and unique facts. Today they informed us that they will “definitely” be using part of one of the MD videos in their upcoming segment. We’ll post additional information on the segment as it becomes available.

August 23rd (8 pm I believe, but they always have reruns!) They mention central vacuums and use our video and we are credited for it.

MD receives Prestigious Product of the Year Award from Electronic House

Monday, July 23rd, 2007

Word has just come in that the AirForce Central Vacuum is the first central vacuum to ever be given this industry award for creative, progressive use of technology! “It’s rare to even think of a central vacuum as being technological but MD has gone over-the-top of creativity” says General Manager, Grant Olewiler. The MD AirForce Central Vacuum uses UPB technology to operate it’s central vacuum without any low voltage control wires. MD has uniquely used this to shut the system off when the telephone or doorbell rings and will soon offer the expanded version that e-mails the homeowner when the bag is full or when any other of a multitude of service conditions are prompted.

The official award will be presented to MD at the CEDIA (Custom Electronics Dealer Installation Assn) annual award ceremony in Denver in September. Congratulations to all the staff and engineers at MD Manufacturing and to our vendor partners who have made this possible!

New Quick-Click hose is here!

Thursday, July 5th, 2007

Savvy consumers are finally picking up on the concept of central vacuums.  Reading of any on-line blog forums will quickly split the consumers into two diametrically opposed camps:  Those who absolutely love their central vacuums, and those who hate them.  This has actually been going on for over four decades but there exists one single element at the center of the contention…. that terribly long hose.

Over the past few years a number of products have been introduced on the market to eliminate this objection, from Versa-Reel that wound the hose up, stretch-hoses that expanded to six times their length, the Hose Genie that dispensed the hose out of a wall cavity, to the expensive Hide-a-Hose that sucked the hose back into the wall.  But none have caught on seriously with the consumers.  Most consumers accept the fact that they need to use a hose but seriously wished it was much shorter.

Since 1983, tradeshow seminars within the central vacuum industry have been recommending that systems be designed around a 20 foot hose with a 10 or 15 foot extension. The major traffic areas could be easily cleaned, with the extensions being utilized for less trafficked areas. The advent of electric hoses halted this option as it was impossible to make a logical simultaneous connection of both the high and low voltage.

The solution: Quick-Click™ hose has finally brought the solution to the market.  Not only does the hose disconnect at twenty feet, it also allows for additional expansion capabilities.  The unique disconnect system sets the standard far above any other hose connection system in terms of function, design, safety, and ease-of-use.

Here’s How it Works:  The two hose ends roll together over two horizontally opposed catch points on the hose ends.  This locking effect occurs both at the joint of the two hose sections as well as at the end that connects to the wand.  According to its inventor, Scott Walker, the wand handle actually now stays in the wand and the hose is removed from the handle for storage. So now you can vacuum your major traffic areas with a 20 foot hose and add on a 10 or 15 foot extension for thorough cleaning.  In fact, you could add additional hose sections if extra-long distances were required.

But the real challenge for this hose came with a test pool of the toughest magnitude possible.  Imagine in your mind 15 female inspectors all closely examining a product for every minute flaw.  Not just any females, we’re talking experienced, real vacuum warriors who have tried every vacuum on the planet.  No, not because they run vacuum stores, but because they’ve been around for 80 years plus!  Not the best candidates for telling you how easy something is going to work!  Most of them in this assisted-care facility were in wheelchairs, all had arthritis, and one particular lady could not even lift her arms and could barely move her hands.  After many apologies about inability to perform the test due to her condition, she was finally coaxed into attempting to disconnect the hose.  “This lady about cried in excitement when she found she could do it,” says Scott Walker.  “It took her two moves to adjust her grip but she still was able to disconnect the hose.”

“Conventional hoses require many synchronistic strengths and manipulations to disconnect,” states Walker.  “A person needs to both squeeze the button lock in with their thumb while grasping the wand strongly enough for the other hand to pull against it. The process requires hand, arm and shoulder strength to complete this function.”  Because many weaker handed people find this very difficult, they actually “hate” their entire central vacuum system.  

It’s a fact of nature that women typically (not always) have weaker hands.  Seeing historically that women make the purchasing decision regarding the home’s vacuum, it would be wise to pay attention to their marketing requirements!  There are over 54 million women over age 46 in the United States with another 38 million entering this age bracket in the next 12 years.  Add to this the complication of Arthritis, Carpal Tunnel, etc., and it’s easy to see the serious need for a simpler hose connection.

Quick Click not only solves the “long hose” issue, it simultaneously meets the demand for an easier-to-use hose.

Reviews and availability: A limited quantity of these hoses have been released to MD Manufacturing dealers throughout the country and reviews have been excellent.  Owen Perkins from Wehrli’s Vacuum Center in Naperville, Illinois was really excited to get this hose into his client’s hands.  “It’s just the solution we’ve been waiting for,” said Owen.  And dealers are already pointing out many other advantages.

“The interior of the hose handle contains a gradual curve that reduces friction while constantly maintaining a 1.25” interior” boasts Grant Olewiler, General Manager of M.D. Manufacturing.  The hose now actually has three swivel points further reducing the potential for kinking as well.  One swivel at the handle is further supported by a swivel on both sides of the mid-hose connection.  And with the ability to remove the hose right behind the handle it will greatly reduce consumer clogs.  Every time you put the hose away you will be able to see the interior of the connection. 

“The first time I saw the hose I was concerned that this bulky joint twenty feet along the hose would be banging and catching on furniture,” stated Olewiler.  “But to my delight I hardly even knew the hose was there.”  The hose does come with a short hose sock to cover the joint and MD will soon have matching hose socks available for all the varying lengths of Quick-Click ™ hoses.

Vacuum performance tests have not yet been conducted but feedback from the field is already overwhelming.  “The hose is clearly the largest factor in performance friction loss.” states Olewiler. A few Quick-Click hose users complained their power heads were now too difficult to push because of the increased suction performance when using only a twenty foot hose.  This is a good problem simply remedified by altering the height adjustment on the brush! 

Did you accidentally miss installing an inlet in a certain area or does a large piece of furniture block access to an inlet?  The Quick-Click™ hose can be extended.  Need to carry the hose upstairs?  The twenty foot length only weighs 5 pounds!  And another unique feature is that each hose comes standard as a corded hose and easily converts to a direct connect with the plug adaptor included with each and every hose!

The bottom line is that the Quick-Click™ hose will simultaneously provide you with increased profit and greater customer satisfaction than any hose ever offered before.  It is going to appeal to a larger audience and work in more applications than previous hose solutions.  Its durability is unmatched and it is in stock ready to ship!  M.D. Manufacturing has been chosen as the premier agent distributing the QuickClick™ hose in the USA.  The 30 foot hose includes a 20 foot base, 10 foot extension (15 for a 35 foot hose), electric handle grip, low voltage handle grip, direct connect plug and small hose sock for the middle connection.  MD has priced the hose slightly higher than their standard hose and is making it available in all their electric kits including Stealth®, Stealth II, Blackhawk, and EdgeLift.  Additional extension hoses can also be purchased separately.

For additional dealer or distribution information, please contact Mike Kretsinger at M.D. Manufacturing at 800-525-2055 or mike@builtinvacuum.com.  M.D. Manufacturing Inc. has specialized in the innovation and distribution of central vacuum products since 1961.  Their 6,000 page www.centralvacuum.com website is the industry-acclaimed information center of the central vacuum industry

MD Manufacturing Launches First-Ever Webinar

Monday, December 18th, 2006

Last week, MD Manufacturing successfully completed its first-ever webinar training session: How to make an Awesome Sales Pitch! The excitement about this new training vehicle has been building among MD staff for quite some time. After months of research and planning about how to best conduct these online seminars in order to best educate our dealers, MD finally rolled out its very first webinar. We were able to connect with dozens of our dealers who were very pleased with this excellent new training vehicle. The session was an attractive accomplishment and we are very excited about the opportunity we will have in the future of hosting these webinars to train MD dealers on a regular basis, beginning in the early part of 2007.

Today’s session was loaded with important information in the sales arena, some excellent dealer interaction mixed with Grant’s jokes and just a lot of plain fun. It was an all-around enjoyable time for the MD leadership team, MD staff, and MD’s dealers. Grant’s enthusiasm and experience led the way during the presentation. He was accompanied the expert detail and precision of Mike Kretsinger (Vice President of Employment Development) along with the clarity and comprehensive data that Andrew Bransby (Web Designer and Director of E-Commerce) served to deliver. This amazing team of guys, along with our attendee dealers, made the entire event a remarkable time!

Since this was MD’s first-ever webinar, there was not enough time to go through all of the information for the complete “How to Make an Awesome Sales Pitch” presentation. The goal of last week’s webinar was mainly to experience the capabilities of the webinar software, connect with our dealers, and determine if this kind of communication is helpful for educating our dealers. After going through the webinar and receiving dealer feedback on the format, we are convinced that this is one of the best vehicles available for communicating with our dealers on a regular basis. We are currently looking for ways to improve this venue, and would love to receive as much dealer feedback as possible to ensure that this new format for training continues to be a great success. At the end of the session, we included a brief survey for our dealers to quantify the webinar’s usefulness. Every single participant expressed that they will likely be returning the next time we offer a similar session! And our dealers also indicated that the information was relevant and would be put to immediate use. .

If you are one of our dealers who attended our webinar, thank you so much for attending and making it a great success. We will be sure to let you know how we plan to organize and conduct this MD dealer webinar track at the beginning of 2007, which will allow us to compile a progressively growing library of webinar media content that will serve our dealers for years to come as we strive to give them the best tools possible to make them most successful in their businesses.

webinar

What NOT TO DO with a Central Vacuum

Tuesday, November 28th, 2006

Last week a central vacuum was used in a manner that should never be repeated. In Washington, D.C., a fire forced the German Embassy to evacuate its workers. The evacuation was prompted when spreading smoke was detected throughout the building.(You can read the entire AP article here).  

Apparently, the fire was caused when an Embassy worker used the building’s central vacuum system to suck up very hot embers from a fireplace. The AP described the cause this way: “The employee apparently had attached a cleaning tool to a wall inlet for the system and then let the powerful vacuum go to work on the embers.” Fortunately, the fire was contained within the central vacuum canister, thereby limiting the damage. MD General Manager Grant Olewiler stated, “Obviously it could not have been a plastic central vacuum unit as this would have done considerably more damage.” While the heavy-duty metal central vacuum unit, consistent with all of MD’s units, certainly prevented much more destruction, the moral of the story is: DO NOT SUCK UP HOT FIREPLACE EMBERS WITH YOUR CENTRAL VACUUM.

MDs Industry-Acclaimed Power Brush

Wednesday, August 23rd, 2006

MD is the only central vacuum manufacturer who offers the most-admired power brush in the industry. In fact, we are the only company who sells and distributes the highly-acclaimed Stealth power brush. We have trademarks on the Stealth name and have created a vast cornucopia of information about it on our website.

The Stealth brush comes in 12″ or 14″ and we carry the kits with 25′, 30′, or 35′ Plastiflex’ hoses. The rest of the kit includes top of the line equipment comprising a 14″ wide horse-hair floor tool, and other notable items.

Take a look at all the features offered on the Stealth @ the Stealth page of our website.

Static Shock From Vacuum

Wednesday, May 10th, 2006

Just about this time of year we field a few calls from concerned dealers and homeowners stating that their central vacuum shocked them! They are not imaging this phenomenon; they really are being shocked. Naturally they are concerned because the hose does contain 120 volts for the powerbrush. Their fear stems from it possibly being a 120 volt shock.

I am happy to report that this is not a malfunction of the central vacuum. I have experienced it myself. This often can occur during times when rapid changes are made in barometric pressure, specifically before and after storms. It seems that the air becomes charged and the vacuum hose becomes a tremendous conduit for the electricity.

You could take the same hose in another home with the same floor plan facing the same direction and you would not have the occurrence. There is something about the particular electromagnetic field surrounding that particular application. Negative ions are etched off of the interior surface of the plastic hose as the air passes through. This somehow creates a charged field and a human operator standing on carpet becomes a great shock conduit.

Never fear! We have a very simple solution. It may seem silly but simply purchase “Bounce®” or a similar fabric softener sheet that contains an anti-static agent. Wipe the hose, handle and wand with the Bounce sheet, and the problem is solved. No expensive ground wire integrated into the hose and no more obnoxious shocks!

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